E cigarette sales to individuals under 18 year of age as prescribed by section 161.082 are illegal under state law; and e cigarettes sales are restricted to individuals who provide verifiable proof of age in accordance with section 161. 453 Texas law prohibits shipping to individuals younger than 18 years of age and requires payment of all applicable taxes. Purchasing or attempting to purchase e-cigarettes or tobacco products under 18 years of age is prohibited by law. Upon conviction a Class C misdemeanor including a fine up to $500. Violations may be reported to the Texas comptroller’s office by calling 1- 800- 862 – 2260. Pregnant women should not smoke;smokers are more likely to have babies born premature or with low birth weight. Person receiving the shipment must be 18 years of age and be able to provide verifiable proof upon delivery. By signing my electronic signature I agree to the terms I have read and understand these policies and agree to comply.”
Shipping Policy
All domestic and international shipping is done via USPS and UPS. TSVapeLab.com is not liable for shipments once they leave our facility; at that time the responsibility falls solely with USPS and UPS.
Returns Policy
TSVapeLab.com stands behind our products and brands 100%, but due to United States health and safety codes, TSVapeLab.com cannot accept any returns on e-liquid.
If you have received a damaged product(s) or the wrong product(s) from what you’ve ordered, please contact us within 7 days of receiving your item, and TSVapeLab.com will send you a replacement.
Payment Policy
At this time we accept most major credit cards in the United States and, and payments are processed through Authorize.net’s secure server.
Nicotine Warning
All e-juice products are to be purchased and used by persons at least 18 years old or the legal age in his/her state. Please be cautious that nicotine is classified as a poison and should only be used for its intended purposes. Nicotine can be fatal if swallowed. Please keep all products containing nicotine in a safe place away from children and pets. If nicotine liquid contacts the skin, wash all affected areas with soap and water immediately. TSVapeLab.com is not to be held responsible for the mishandling or misuse of any products sold on this website. TSVapeLab.com is not a medical or pharmaceutical company and we do not make medical equipment. E-liquids are not to be considered a cessation product to stop smoking. Our products do not prevent, treat or heal any medical disease.
Privacy Policy
TSVapeLab.com takes our responsibility to protect the privacy and confidentiality of any customer information very seriously. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to store and secure client information from unauthorized access and use, alteration and destruction. Our own policies and procedures have been developed to protect the confidentiality of client information and to help achieve compliance with relevant rules and regulations. We hold our employees accountable for complying with those policies, procedures, rules and regulations.
As part of the order process, the following information is collected from shoppers: Name, Shipping/Billing Address, Email address, Phone number, and Credit/Debit Card Information.
We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information (only if requested), enhancing the operation of our site, for statistical purposes and to administer our systems.
We may use third parties to help us fulfill orders, to help process payments, to provide customer service, to serve site content, help administer promotional emails, and to administer drawings or contests. Our computer system protects personal information using advanced firewall technology. We will not provide, rent, or make available in any way, customer information to any party outside of TSVapeLab.com. Customer order information, credit card information and phone numbers are used to process orders only.